CAST 2013

I've spent the last ten years implementing automation stacks of one form or another. Most of them have been useful. Some have even continued until be useful after I left the team. In helping all these teams converge on a stack that works for them, I've found two constants: every stack is different, and finding the right stack is hard! All those implementation details get in the way, even when we're confident we've abstracted them all away.  In this workshop we'll experience this firsthand: we'll figure out the "right" set of customer actions, implement them in an automation stack where we are the various components, and then execute a few test cases and see what we learn.